Question 1

How rapidly can your emergency tree crew respond in Wilmington?

Accepted Answer

Our emergency storm dispatch teams operate 24 hours a day, 7 days a week. For trees fallen on houses, driveways, or active access ways, crews are mobilized promptly upon dispatch notification.

Question 2

Does homeowners insurance cover emergency tree removal?

Accepted Answer

Homeowners insurance typically covers tree removal costs in Wilmington if a fallen tree has caused physical impact damage to an insured structure such as your house, garage, or fence. We provide fully documented invoices and photo evidence for insurance adjusters.

Question 3

When is crane-assisted removal required for storm damage?

Accepted Answer

Cranes are required when a fallen tree is resting on a compromised roof truss, leaning precariously over power lines, or situated in a confined yard where felling would cause secondary property damage.

Question 4

What should I do if a tree branch falls across power lines?

Accepted Answer

Stay at least 30 feet away and immediately contact your local electrical utility provider. Do not attempt to clear branches near power lines yourself, as damp wood conducts high-voltage electric currents.

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